The Secret to Kids Wanting to Come Back to the Dentist's Office

Facility name: Dentist
Term: From January of 2010

(1) What is the reason for your import? (What purpose will the capsule vending solution serve?)

Children generally don't like being treated for cavities. I wanted to improve their feelings toward going to the dentist.

(2) Why did you decide to use a capsule vending solution?

• I wanted to give them something they like as a reward for going through the treatment and behaving.
• Children like capsule toy machines.

(3) Why did you decide to buy from Amuse?

This dentist I know told me they got a capsule vending machine to improve their business, and after a little Googling, I got one as soon as I could.

(4) Please tell us how your capsule vending import has affected your business. In terms of sales, reception, clientele

Sales: Unknown.
Clientele: I think we have more repeat (regular) customers now. I can also get other mothers to recommend my dental clinic by word of mouth.
Other: Only children can use the capsule toy machine.

(5) What do you, as the importer, think about the capsule toys?

As a dentist, I can keep treating my patients now.

(6) If you can, please tell us about your customers' reaction to the capsule toys.

When a child knows they can receive a capsule toy at the end of the visit, they tend to say to their mother, "I like this dental clinic."

Products ordered by the customer in this case study

Name: Gacha Cube and GachaCop
Contents: Capsule toys for Boys & Girls
Capsule: A set of products with Gacha for Boys & Girls

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